Getting paid with Sella is as easy as cashing out your balance from a money app. When submitting your order, you’ll be prompted to connect your payment details via Stripe. Your funds will be available the moment the return window on your item closes. Read more about getting paid in our Help Center.
Do I get to set pricing for my item? Yes, you always have a say in pricing. Our team will work with you to set an initial asking price (your highest number) and a walk-away price (the absolute lowest price you're willing to accept), and you will always get the final say. Our goal is to earn you the most money possible from the sale of your item, while helping set realistic expectations. Learn more about this process in our Help Center .
Do larger items cost more? Yes, just like any standard shipping or storage pricing, larger items can cost a little more. Storage and handling of average-sized items start at $0.05/day during the sales process per cubic-foot, and go up from there. You'll always get a breakdown of fees ahead of time, so you're never surprised on your final invoice. Keep in mind, we can't accept oversize items like furniture and bicycles. For more info, head to our What to Sell article. For a simple test: can one person carry it out the door and load it in the trunk of a taxi? No? We can’t take it.
How long are items listed? Items are listed for a maximum of 60 days. If your item still has not sold at the 30 day mark, we conduct a complimentary refresh. View more in our Help Center.
What if my item doesn't sell? If an item doesn’t sell within our 60-day cycle, or if you decide it's time to cancel, we will process your $5 deposit to cover the upfront costs, but we won’t charge you for any of the services or labor rendered during the sales process. That said, every item that can sell, should sell — it's just a matter of price and timing to find the right buyer. Keep in mind, it's tough to sell snowshoes in July, and off-brand headphones from the 90s probably aren't worth what you paid for them. Don't worry, we'll steer you in the right direction every step of the way so that every sale is profitable.
How do I know my item is worth selling? If it's a close call, search similar items on eBay and follow our other tips to see what your item is worth. Once we are in possession of your order, we will generate a Profit Estimate for each item showing how much money we estimate you will take home after all of our experts' work is said and done. This is calculated by the estimated Item Sale Price, minus the selling costs and marketplace fees. We present these estimates as a range instead of a single number, from a great outcome to an amazing outcome. Our goal is to earn you the most money possible, while ensuring you have realistic expectations about the resale value of your item. If our Profit Estimate shows that there’s a chance you won’t easily earn more than $15 in take-home profit from a specific item, we won’t approve it. Why? Because receiving a $3 payout after all the work that goes into selling an item is a bummer for you and for us. Sticking to higher-value items that will put at least $15 of hassle-free cash in your pocket is best.